Guest Consultant – Full Time
A smile tells you, you’ve arrived! The Lenox Hotel has been a fixture in Boston since 1900. Nestled in the heart of Boston’s storied Back Bay neighborhood, The Lenox offers a sophisticated hotel experience for today’s adventurous and creative-minded traveler. We boast luxurious accommodations and personalized service complete with a truly independent spirit that allows us the opportunity to connect one-on-one while customizing services for our guests. At the Lenox, we are all about empowering our team members, who are always dreaming up new ways to provide pleasant surprises for our guests. The Lenox is our guests’ home away from home while in Boston. Join us, we’ve been expecting you.
From arrival to departure, the Guest Consultant manages our guests’ experience at The Lenox. Their main focus is to deliver a warm and friendly welcome to the hotel, assist the guests’ with their check in and check out of their guestroom, provide information about the hotel and the surrounding area, and juggle the ongoing activity in the hotel lobby. It is necessary to anticipate and ensure that all guest’s needs are met, elevating each stay from good to great. A full time Guest Consultant will promote an energetic lobby atmosphere and make every guest feel as if they are in their home away from home.
- Must have excellent oral and written command of the English language
- Required to stand for up to six (6) hours at a time
- Flexible and variable work schedule (days, nights, weekends, holidays)
- Some college preferred
- At least one (1) year of experience preferred
The award winning Comfort Inn & Suites Boston Logan International Airport is focused on providing an exception experience. Boasting personal guest services, pristine room condition, and a complimentary breakfast buffet are just a few reasons that the Comfort Inn has been awarded the Gold Award by Choice Hotels International. Conveniently located just three miles from Boston Logan International Airport, one mile from Revere Beach, America’s First Public Beach, and just minutes from downtown Boston makes the Comfort Inn ideal for any occasion.
The ideal Driver candidate will have an outgoing disposition and friendly personality for customer service. The Shuttle Driver will responsibly and safely transport out guests to and from the airport, as well as local restaurants and businesses. Our Drivers need to have excellent communication skills, and an outgoing personality, as they will interact with guests on a daily basis. Providing guests with a memorable stay is the most important aspect of the hotel. Candidates must have a clean driving record and availability to work days, nights, weekends, and holidays.
Beacon Hill Hotel & Bistro
Located at the heart of Boston’s most historic and elegant neighborhood, the Beacon Hill Hotel offers the modern amenities and conveniences of luxury hotels with the intimacy of truly boutique surroundings. Only a few short steps from the Boston Common and Public Gardens, the Beacon Hill Hotel is the ideal for both business and leisure travelers. Whether you call Boston home for a night or for life, the award-winning Beacon Hill Bistro is always the perfect spot to pull up a chair among friends.
The Food Runner/Busser position is to assist the Servers in creating a memorable dining experience for our guests. The Food Runner will bus and clean tables once guests have finished their meals, set tables for future guests, and assist in running food from the kitchen up to the dining floor. It is important for the Food Runner to keep the flow from the kitchen to the dining room subtle and seamless, in an effort to create a home away from home experience for our guests.
Candidates with availability to work Sunday and Monday nights, in addition to other shifts during the week are encouraged to apply.
-Must be able to lift up to 50lbs
-Required to stand for up to six (6) hours at a time, navigate stairs
-Flexible work schedule (days, nights, weekends)
-At least one (1) year of experience preferred